Project Manager

Location: Boston, MA

AwareX is a software startup with a global presence seeking a Junior Project Manager to take ownership of key projects and be a key technical advisor and subject matter expert to AwareX Sales Executives, customers, partners and prospects.  We’re looking for a self-starter with demonstrated leadership skills, strong communication and a keen attention to detail who can help take our company to the next level.

Responsibilities

  • Lead technical interactions for the company’s implementations: cultivate relationships with the customer, developers and other technical personnel 
  • Develop expert technical knowledge of the AwareX product  
  • Define appropriate customer business process workflows and document software scope & functionality  
  • Create and present tailored PowerPoint presentations to technical and business audiences from various levels of management for sales activities  
  • Write proposals for customer engagements 
  • Solicit and provide feedback from prospects and current customers to facilitate new features and functionality in our current software 
  • Create and manage schedules/milestones in various tools  
  • Maintain project-related documentation such as status reports, issues lists and meeting agendas/notes  
  • Willingness to travel domestically and internationally to customers – upwards of 30% 

Requirements

  • Excellent presentation, written and verbal communication skills and ability to speak to senior/technical level clients
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project)
  • Strong analytical and technical aptitude and interest in technology
  • Bachelor’s degree or equivalent required
  • Spanish fluency, a plus 
  • 2+ years’ experience in business analysis, pre-sales & project management (or like-minded roles)

About AwareX

The AwareX omni-client product suite enables service providers to rapidly achieve digital engagement with consumers, enabling reduced cost of support, increased add-on revenue and sustainably greater customer satisfaction. We empower our customers through a cloud-based combination of digital self-service channels including native Apps, Web, Bots and Smart Voice, all leveraging integrated analytics and context-aware marketing, resulting in the industry leading, low-risk, fastest time-to-market, customer and revenue impacting solution.