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Fully Integrated Analytics, Reporting and Marketing for Revenue Upsell
As well as full Omni channel customer self-service the awareX system includes a full ‘out of the box’ OOTB cloud-based capability for analytics, reporting and marketing to enable upsell of products and services to your user base through the digital channels.
The system works across all digital omni channels for a comprehensive engagement ability with your customers.
The primary concept is to enable the best possible customer engagement and experience using context aware data in combination with micro segmentation to offer the right product to the right person at the right time in the right place. This has been shown in our operational system to provide transformational level of click through rates and purchases compared to traditional industry marketing activities.
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