AwareX is the SaaS platform which enables your customers to connect with you on any digital channel. Transforming the service provider engagement experience for consumers and enterprises. Delivering happier customers, lowering transformation cost and removing risk while increasing your revenue.
Our company believes that contextual awareness and understanding a customers intent is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our native cloud platform can then deliver a comprehensive digital engagement: Self-service, new product selection and payment, push notifications and rich media banners linked to specific product promotions or directions to the nearest store location.
This closed loop interaction not only presents data in a meaningful and actionable way for a consumer but helps service providers maximize overall wallet share.
Our approach is different…we think consumer first. We provide a rapidly deployable solution that works with any and multiple back-end systems; we are carrier grade in terms of scalability, security, performance, manageability and functionality.
We are fast to market and provide a low total cost of ownership. We are a digital engagement platform; we use fully cloud-native deployments to enable transformation of traditional consumer and B2B engagement; consumers choose native iOS and Android apps, chat-bots, voice assistants or web-based elements.
Communication service providers (telecom) are transforming themselves into digital service providers. It is an essential journey; one where your digital maturity continues to evolve. Making meaningful improvements for a consumer is measured in weeks, not in months or years.
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