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29^th July 2020

DST expands digital capability with AwareX

Launches new quad play v.7 apps and web for enhanced customer engagement.

AwareX today announced DST had successfully gone live with an enhanced quad play digital customer engagement capability.

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AwareX customers expand digital engagement during COVID-19 crisis

Micro-Lending and other features enable service providers to express empathy, reward loyalty and increase share of wallet.

AwareX today announced availability of a package of features to enable communications service providers to build stronger relationships with their customers during the COVID-19 crisis and beyond.

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AGORA^TM

A full scope iPaaS cloud-native engine and API suite for digital customer engagement

Four years after creating its ground-breaking, context-aware digital customer engagement suite of products, AwareX today launched Agora^tm, a fully “headless” version of their market proven Digital Customer eXperience (DCX^tm) iPaaS.

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02 August, 2019

With an Eye for Enhanced Customer Support, Increased Operational Efficiency and Enriched Digital Experience, Tbaytel Partners with AwareX to Launch the myTbaytel Mobile Application

myTbaytel App Streamlines Operations and Provides Advanced Customer Engagement   

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01 July, 2019

Catalyst enables micro-segmentation to turbo-charge digital sales for telcos

In just six months, a TM Forum Catalyst team has developed a digital sales tool which already shows commercial potential in telecoms and beyond.

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29 May, 2018

Cable & Wireless Communications continues to raise the bar with Digital Customer Self-Care mobile application

My Flow App Drives Operational Efficiency, Enhances Customer Engagement and Delivers Promotional Information.

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29 May, 2018

Belize Telemedia Limited delivers Digital Customer Self-Care mobile application in record time

My DigiGo App Provides All in One Solution Enabling Account Self Servicing, Customer Service Interactions and Promotional Opportunities at Any Time.

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3 May, 2018

Catalyst uses robots to improve experience for Orange Livebox users 

You've just settled in for a long night of binging your favorite Netflix show when you realize your internet service isn't streaming the video properly. What if, instead of leaving your easy chair to dig up a phone number or go online to a service portal, you could just say, "Alexa, what's wrong with my internet?"

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