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AwareX Announces Michael Michie as Head of Customer Success

11th November 2022

Boston, MA -- AwareX has announced that Michael Michie has been appointed as the company’s Head of Customer Success. In this role Michie will lead AwareX in delivering outstanding business outcomes to its global customer base.

“I am very pleased to have Michael join AwareX.”, said Chris Burton, AwareX’s Chief Operating Officer, “He has a long track record of driving technology programs to successful conclusion, building world-class teams, and materializing extraordinary results for customers. We are experiencing a period of rapid growth, and this is a great time to bring Michael on to scale our Customer Success function.”

Michie joins AwareX from CSG where he was the Vice President of Global Service Delivery. He has previously held leadership roles at Amdocs and Sprint.


About AwareX:  

AwareX is transforming the way Service Providers engage with their customers. Through the only cloud-native Digital Customer Engagement Suite designed for the communication industry, AwareX enables communication service providers to offer consistent, personalized, and intentional experiences to their customers via their channel of choice – resulting in improved retention, lower costof support, and increased add-on revenue. Visit to learn more.