Data security, system security and personal data protection are key issues for the service provider industry. As a regulated industry it is under more scrutiny than other industries and pays special attention to protecting its customers data. The recent GDPR personal data regulations place a further layer of awareness and compliance requirements for protecting personal data and controlling its usage. The full description document explains how AwareX handles end user data and explains the security aspects of AwareX’s digital omni-client product.
Data security in transit
Data stored in logs
AwareX systems are not the systems of record for the data that is viewed by end users. AwareX does not store information displayed to customers in any databases in the cloud. When a request is made for data by the client application, the Integration platform makes a request to the backend and returns the data to the client after performing validations and data transformations.