Bad Digital...

top view of businessman hand working with modern technology and digital layer effect as business strategy concept

In my last Blog post I talked about a bad digital experience with my energy supplier. Simply delivering a digital customer experience does not make for a better business or a more satisfied (or lower cost) customer, it has to be the right digital customer experience, and there are plenty of examples of where companies simply do not get it…

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Do you think digital?

 Mobile Marketing - Book on the Black Bookshelf between white ones.

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