At our core, AwareX is an engagement platform based on the philosophy that technology should be used to anticipate and assist humans, not the other way around! 2023 has proven to be quite an engaging year and here are some highlights below:
If there is one thing that’s certain about customer expectations, it’s that there is no certainty. Customer expectations are constantly and rapidly evolving, and businesses across the board (but especially within mobile communications) cannot rely on legacy-based customer experience strategies to help the modern-day customer.
